Requesting Critical Incident Stress Management Intervention

The decision to order crisis management intervention support (CIPS) should be made carefully and should be made within the pre-determined and established standards and practice within the critical incident stress managment field. CIPS requests whould be processed through the National Dispatch/Coordination System. Not all requests for CIPS are appropriate and each must be carefully evaluated in coordination with the requesting unit and the Critical Incident Sress Response Coordinator.

CIPS Requests and Mobilization

Ordering for Critical Incident Peer Support:

  • The Agency Administrator is responsible for identifying a critical event as a critical incident. The Agency Administrator is the highest ranking agency line officer with direct responsibility for the personnel involved in the incident.
  • The Agency Administrator or designee is responsible for requesting Critical Incident Peer Support through the appropriate Geographic Area Coordination Center (GACC). A Critical Incident Response Coordinator will be assigned who will work with the Agency Administrator to discuss appropriate response actions and complete the request form.
  • Once the Critical Incident Response Coordinator has the information a date and time will be determined for an initial in-briefing with the affected unit(s). At that point, the local dispatch center that has the critical incident should place an order with the GACC for a Critical Incident Peer Support Team in ROSS.
  • The Critical Incident Resonse Coordinator will provide the GACC with a list of names and home units for the CIPS groups being assigned. The GACC will roster the indiviuals and place the order (via roster).
  • CIPS Group Members should be ordered as Technical Specialists (THSP) and never as CISD.
  • Generally, a Liaison will travel as soon as possible to the unit affected to gather facts, determine timelines and make an assessment of the individuals and groups that have been impacted. The Liaison will be a member of the Peer Group that’ has been assigned.

Crisis Intervention Tactics

Crisis intervention tactics, particularly the group tactics are not simple. They are in fact more complex than most people realize. To be effective, crisis intervention must be applied by well trained and skillful interventionists. The various tactics must also be applied at the right time, with the right groups, in the right place, and under the right cirucumstances.

 

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what critical incident peer support does not share

Interaction with Primary Victims

What Critical Incident Peer Support does not share within the field of crisis intervention is the range of populations served. CIPS does not focus or or interact with primary victims such as vehicle accident victims, burn victims, primary injured personnel who are hospitalized.

Workplace or Morale Issues

CIPS Groups do not provide services or support for workplace issues usch as morale, "burnout," mediation, grief counseling, career counseling, mentoring, or support for tragic events not defined as a "critial incident."

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