Technical support for the SIT Report and 209 Program can be obtained through the National Fire and Aviation Management Web Applications site (FAMWEB), or at the Fire Applications Help Desk.

• PHONE: Contact the Help Desk at (866) 224-7677. After normal business hours (07:30 am – 4:00 pm Mountain Time) leave a message and the on-call duty officer will return your call.
   
• ONLINE FORM: To send a request online, you can go to the FAMWEB site and click on "Contact Us" to fill out the form. If you are referring to a specific page within FAMWEB's web site, please include a URL or title for the page.
   
• E-MAIL: If your browser doesn't support forms, you can e-mail your comment to:   helpdesk@dms.nwcg.gov .  Please help us answer your request by including a correct e-mail address.

FAMWEB welcomes your comments, especially comments on "how we can improve the FAMWEB site."  We strive to respond to every comment with an answer or an appropriate referral as quickly as possible.

If you have questions on data entry, what to report, program access, etc., contact your local dispatch center or Geographic Area Intelligence Coordinator/Officer.