Specific instructions are explained in this User Guide for many of the data entry and program features. In some cases, instructions must be followed carefully for the program to work.

Additional troubleshooting instructions are outlined in specific sections of this User’s Guide. Please follow the instructions in this User’s Guide carefully before contacting the Fire Applications Help Desk or GACC.

You should frequently "Save" as you go through each of the Tabs when in the "Data Entry" screens.

If you do this properly, saved data should not be lost if you lose Internet connection while in the program. Reconnect and return to your last saved point in the program.